My first shift at Sports World began this morning at 11:00 AM. I was asked to arrive early so that there would be time for me to try on uniforms prior to the start of my shift. I arrived around 10:45 AM and received my red Umbro polo shirt and navy blue Umbro trousers. The trousers are significantly too long for me, so I need to find some safety pins before tomorrow so that I can keep them pulled up.
My shift consisted of four hours of being taught to use the till (cash register). I was trained by Martin, another part-time employee who has worked here for over a year. Working the till is quite easy; however, answering customers' questions is not. Between the British accents and the new vocabulary (including "football boots" instead of "cleats" and "trainers" instead of "tennis shoes") and the fact that I do not yet know much about our inventory, I have a tough time with questions. I assume this will improve quickly, but it is frustrating to seem so ignorant!
Wednesday, 12 November 2008
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